What business owners in Pahang say about working with us
Honest accounts from real clients — including what worked, what took longer than expected, and what they would tell someone considering the same step.
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Clients served across Pahang
4.8
Average satisfaction rating
92%
Still using their tool after 3 months
3
Industries: services, retail, F&B
From our clients, in their own words
Zulaikha binti Ariffin
Owner, tailoring shop, Kuantan
I went in not knowing anything about AI and left with a short note that actually made sense. Razif did not try to sell me on anything specific — he just asked a lot of questions about my daily work and then pointed out one thing that might save me time. I decided to move ahead with the Setup Sprint about three weeks later.
May 2025
Mohamad Hisham bin Yusof
Director, small logistics firm, Kuantan
The Setup Sprint took us about five weeks rather than four because my admin staff needed more time to get comfortable with the new tool. Mentari was completely fine with that — they did not push us to speed up. By week six the tool was genuinely part of how we handle job scheduling. That part worked well.
April 2025
Nor Liana binti Kamaruddin
Proprietor, café, Temerloh
I was sceptical that anything would actually change in a small café setting. The readiness conversation surprised me — they pointed out something about how we handle customer enquiries on WhatsApp that I had not thought of as something AI could help with. Simple suggestion, genuinely useful. The written note was clear and not full of technical words.
May 2025
Rohani binti Bakar
Owner, bookkeeping practice, Kuantan
I have been in the advisory partnership for about four months. It is a low-key arrangement — a call every six weeks or so — but it has given me someone to check in with when I hear about a new AI tool and want a quick honest view on whether it is worth trying. That is exactly what I was looking for.
June 2025
Ahmad Irfan bin Idris
Manager, hardware supply shop, Bentong
The guide they left with us after the Setup Sprint is still pinned at our counter. That is honestly the measure for me — if the document is still being used three months later, the engagement was worth it. I would have liked a bit more depth in the initial training session, but everything they said was accurate and nothing was oversold.
March 2025
Siti Wanira binti Wan Daud
Owner, tutoring centre, Kuantan
I appreciated that they told me one of the tools I had been considering was probably not worth the monthly fee for a centre my size. That kind of straightforward opinion is not what I expected from a paid consultant, but it is exactly why I ended up trusting their other recommendations. The tool they did suggest has been working well for about two months now.
April 2025
Three client journeys in more detail
Kuantan retail clothing shop — Setup Sprint
5-person team, running for 8 years
The challenge
The owner was spending 2–3 hours each day responding to customer enquiries on social media and WhatsApp — mostly the same questions about stock availability and pricing. Staff could not take this over reliably because the tone varied too much when they tried to help.
What we did
We set up a simple AI-assisted draft reply tool for the owner's phone. Staff were trained in a 90-minute session on how to review and send the drafts. A short reference card was left at the counter.
Three months later
Enquiry response time reduced from several hours to under 30 minutes on most days. The owner now handles this in less than an hour daily. Two staff members use the tool independently on busy days.
Temerloh food delivery business — Readiness Conversation
Sole owner, part-time operation
The challenge
The owner had read about AI tools and felt she was falling behind but was not sure what problem she was actually trying to solve. She wanted an honest conversation before spending money on anything.
What we did
We spent 80 minutes talking through her daily operations. We identified that one tool could help with route planning but that her current order volume probably did not justify the monthly fee. We said so clearly in the written note.
The outcome
She decided not to proceed with any tool at that point. She did return six weeks later when her order volume had grown and is now in a Setup Sprint. The initial conversation saved her from a subscription she would not have used.
Kuantan professional services firm — Advisory Partnership
5-person practice, 12 years operating
The context
The firm had already started using one AI tool independently but was uncertain whether it was being used correctly and wanted occasional guidance as new tools became available in their sector.
What the partnership covers
Bi-monthly calls reviewing how current tools are being used. When a staff member raised a question about a new tool in month two, we gave an assessment within the regular call cycle rather than as a separate billable project.
How it is working
The principal describes the value as "having someone to sanity-check decisions with." The firm has added one further tool in four months. The scope of calls has remained consistent and predictable.
Reach Mentari directly
Phone
+60 9-516 8273Address
No. 45, Jalan Besar, 25000 Kuantan, Pahang
Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Professional affiliations
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